BUSINESS SUPPORT
Property & Short-Term Rentals
Keep Your Properties Running Smoothly.
From guest communication and property administration to maintenance coordination and day-to-day tasks, we provide the support that keeps your properties organised and running smoothly.
We're Onya! Your virtual back office for property operations
What We Take Off Your Plate
Reliable virtual support for property managers, Airbnb hosts and short-term rental operators.
Guest & Customer Support →
✓ Guest enquiries
✓ Booking communication
✓ Check-in/check-out coordination
✓ Review follow-up
Property Administration →
✓ Property records and documentation
✓ Calendar management
✓ Maintenance coordination
Booking & Listing Support →
✓ Airbnb, Stayz and Booking.com administration
✓ Listing creation and updates
✓ Availability management
✓ Booking administration
Maintenance & Operations →
✓ Cleaning & maintenance requests
✓ Contractor coordination
✓ Follow-ups
✓ Issue tracking
How We Add Value
Less chasing. More time to manage your properties.
We handle the administrative work behind your properties so you can spend more time on your clients, tenants and business.
Keep properties running smoothly. →
✓ We handle the day-to-day administrative work so property owners and managers can focus on their properties, clients and growth.
Stay on top of every detail. →
✓ From guest communication and bookings to maintenance requests and supplier follow-ups, we help keep property operations organised.