We’re Onya! Because admin shouldn’t be on you.
Onya Desk is a boutique virtual support team based in the Philippines, proudly helping Australian entrepreneurs, small businesses, and growing teams. We provide dependable and flexible support across legal assistance, admin tasks, inbox and calendar management, customer service, content creation, graphic design, and construction project coordination.
Our goal is to take the load off your plate—so you can focus on what matters most: GROWING YOUR BUSINESS.
We're Onya!
From admin to legal support and creative tasks—we’ve got the tools, experience, and people to get it done right.
Support That Fits Your Business - flexible support plans
Specialised Services - legal virtual support managed by a Philippines-licensed lawyer
Admin & Operations - general admin and client communications support
Creative & Content - branded templates, social media graphics, and slide decks
Accounting Services - bookkeeping, invoicing, payroll support, and financial admin tasks to keep your business running smoothly
Why Onya Desk - experience, versatile, reliable, and easy to work with
Services We Offer
Whether you need help with day-to-day admin or specialised support, we’re here to make your workload lighter and your systems smoother.
Not Seeing What You Need? Let’s Talk.
Legal Virtual Support
We offer remote legal assistance for law firms, consultants, and solo practitioners.
Our services include drafting legal documents, formatting contracts, managing precedents, organising case files, and conducting legal research—helping you stay efficient and compliant without the overhead.
Construction & Property Maintenance Support
We provide behind-the-scenes admin support to builders, tradies, and property maintenance teams. This includes scheduling jobs, coordinating with trades and suppliers, updating spreadsheets, following up on quotes, and sending reports—so the field crew can stay focused on the worksite, not the paperwork.
Graphic Design Support
We create clean, professional visuals tailored to your brand—from social media graphics and presentations to branded templates and marketing materials. Whether you need on-brand content for client-facing assets or internal documents, we make it look polished and consistent.
E-commerce Support
We assist with the back-end operations of your Shopify store—updating product listings, uploading collections, writing product descriptions, and maintaining a clean, consistent storefront. Our support helps you stay organised and customer-ready while you focus on sales and marketing.
Social Media Support (Facebook & LinkedIn)
We help keep your brand active and consistent on social media by creating, scheduling, and posting content on platforms like Facebook and LinkedIn. Whether it’s business updates, client wins, or engaging visuals, we help you stay top of mind with your audience—without the stress of doing it all yourself.
Customer Support
We handle customer enquiries, follow-ups, and service coordination through email, chat, or phone—ensuring your clients receive timely, friendly, and professional communication. It’s like having your own support desk, without the overhead.
General Admin Support
We help take everyday admin off your plate—from inbox and calendar management to data entry, document formatting, travel bookings, and internal coordination. It's the kind of support that keeps your operations smooth, organised, and stress-free.
Accounting Services
Stay on top of your finances with flexible support tailored to your systems.
We assist with bookkeeping, invoicing, payroll processing, expense tracking, and financial admin — making sure your numbers add up while you focus on growing your business.
Custom Service Plans
Every business is different, so we don’t believe in one-size-fits-all solutions. We offer flexible, tailored service plans based on your specific needs, hours, and budget—whether you need ongoing support or help with a short-term project.
How It Works
Getting started with Onya Desk is simple, structured, and tailored to your needs.
1. Tell Us What You Need
Get in touch via our contact form, WhatsApp, or email. We'll have a quick chat to understand the kind of support you’re after—admin, legal, creative, or something more specific.
2. Review Your Custom Plan
Based on your needs, we’ll prepare a flexible support plan that fits your workflow, tools, and budget.
3. Sign Off & Set Up
We kick things off with a 30-day assessment so you can see how things go, no pressure. If it’s working well, we just keep going with a simple 7-day notice to stop anytime. If it’s not the right fit, no worries—just let us know before the 30 days are up.
4. Meet Your Assistant
Once everything’s set, you’ll meet your dedicated assistant or team member and we’ll get familiar with your systems and preferences.
5. We Get to Work
We start delivering support that feels like a seamless part of your team—so you can stay focused on growing your business.
What We’ve Been Working On
Here’s a look at the kind of support we’ve delivered for our clients—tailored, reliable, and always on time.
Calendar management, guest messaging, maintenance coordination
Helped the client scale up properties smoothly
Reduced last-minute cancellations through better workflow management
We support a Melbourne-based construction and maintenance company by handling day-to-day admin, scheduling, and communication with trades and suppliers. From quote follow-ups to job updates and weekly reporting, we help keep the business running smoothly behind the scenes—so the owner can focus on managing the worksite, not the inbox.
We support a growing clothing supplier by managing their Shopify backend operations. This includes updating product listings, uploading new collections, optimising product descriptions, and ensuring the store remains visually consistent and easy to navigate.
Our role helps the brand maintain a polished, professional storefront—freeing up the owner to focus on design, marketing, and growing the business.
We’ve started to support a boutique Australian law firm with legal admin, drafting assistance, and document management—handled by a Philippines-licensed lawyer.
This project involves reviewing precedents, formatting client documents, and ensuring smooth day-to-day legal operations from behind the scenes.
The goal is to help the firm stay responsive, compliant, and focused on legal strategy—while we handle the essential admin and document flow.
The Team Behind Onya Desk
A small but mighty crew of virtual professionals helping Aussie businesses get more done—without the overwhelm.
I started Onya Desk to help business owners let go of the tasks they shouldn’t be buried in—like admin overload, email chaos, or doing accounts at midnight. I’ve been there myself, juggling work and life, and I know how valuable it is to get time back. I’m here to make sure things run smoothly so you can focus on your business—and enjoy more time with your family, too.
I look after the numbers behind the scenes—from invoicing and client accounts to making sure everything runs smoothly on the finance side of things. I enjoy keeping things organised (and Dom sane during busy season). On most days, you’ll find me juggling spreadsheets, lunch, and our little one at the same time.
I create clean, eye-catching designs for Onya Desk’s clients—everything from social media posts and presentations to branded templates and marketing materials. I enjoy making sure your visuals look polished and professional, while still reflecting your unique style. Outside of work, you’ll usually find me sketching, gaming, or spending time with my dog.
With over 10 years in the VA industry, I’ve worked across different businesses—but I now specialise in supporting short-term rental and property maintenance teams. I currently assist a Melbourne-based property management company and a local maintenance business, helping with everything from bookings and tenant comms to back-end admin and contractor coordination.
I’m also a proud mum of three, so multitasking comes naturally!
Flexible Plans. Real Support.
Tailored virtual assistance without the big-agency price tag. Let’s chat about what you need—we’ll match you with a plan that fits your workflow and budget.
📍 Based in the Philippines
📱 WhatsApp: +63 917 100 9567
📧 Email: getstarted@onyadesk.com